Welcome to our helpful pages, a space designed to make your life easier on EZ-Store. This section brings together all the information you need to understand our services and answer your questions. Whether you want to consult our frequently asked questions, find out about our payment terms or discover the delivery process, you will find clear and quick answers here.
Frequently asked questions (FAQ)
Looking for an answer to a specific question? Our frequently asked questions section brings together the most common questions from our customers for easy access. From choosing a gaming PC to tracking your order, the FAQ covers a wide range of topics to help you with ease.
Contact EZ-Store
Need tailored advice or support? Our contact page lists all the ways you can reach the EZ-Store team: telephone, email and online chat. We do our utmost to respond as quickly as possible and provide you with personalised solutions.
Payments
Discover all the secure payment methods we offer: credit card, PayPal, payment in instalments, bank transfer, etc. The payments page explains the different steps to follow to pay for your purchases with complete peace of mind. Our priority is to ensure secure payment.
Delivery
To find out about carriers, delivery times or understand how we carefully protect your parcel, visit the delivery page. There, we explain in detail how your orders are shipped, from our warehouse to your door.
After-Sales Service
Your satisfaction is our priority. In our After-Sales Service section, find out how your product warranty works and the steps to take to get assistance if you have a problem. You will also find our tips on how to extend the life of your equipment.
Returns
If, despite all the care we take, a product does not suit you or has a problem, the returns page provides information on the terms and conditions of withdrawal, the deadlines to be met and the procedure to follow to return an item to EZ-Store.