All the answers to your questions about EZ-Store are here ⬇️
This Frequently Asked Questions (FAQ) section contains the most frequently asked questions by internet users about EZ-Store, as well as those asked by our customers. We cover a variety of topics: payment methods, custom PCs (choice of components), the budget for a gaming PC, shipping methods, our after-sales service policy, etc.
However, if you cannot find the answer you are looking for after reading this FAQ, you can contact our customer service via this link.
EZ-Store stands out thanks to its expertise in gaming and its fun and friendly approach! We offer reliable, custom-built gaming PCs, designed using components from leading brands such as MSI and Nvidia. Our custom assembly service allows those who wish to do so to personalise their PC. Our team is made up of enthusiasts who will guide you every step of the way: advice, purchase, installation and even optimisation of your gaming PC.
We offer a range of ‘Rookie’ PCs for beginners who want to enter the world of gaming. They offer excellent value for money and allow you to enjoy popular games with comfortable quality. You can then upgrade to our Master or Legend ranges for more advanced configurations.
Yes, of course. We understand that buying a gaming PC is expensive, which is why we offer payment facilities in several instalments with our partner Alma, allowing you to pay in 3, 4 or 10 instalments. In addition to this option, we offer the most common payment methods, namely payment by credit card, PayPal or bank transfer.
Delivery times range from 1 to 5 days. Our partner UPS is responsible for delivery to ensure fast and professional service.
Can't find what you're looking for in our Rookie, Master and Legend ranges of pre-built PCs? Our team can also put together a custom configuration to meet your specific needs. To do so, contact our team, who will help you select the components and provide you with a personalised quote.
All our configurations come with a 2-year legal warranty from the date of delivery, during which you can request repair or replacement of the product in the event of a lack of conformity. If a problem arises, simply contact us to arrange a return, and we will provide you with a prepaid shipping label, depending on your location. At the same time, the warranty against hidden defects allows you, if you wish, to opt for cancellation of the sale or a price reduction.